MailSlurp Enterprise Addendum (Limited Amendments)

This Enterprise Addendum (“Addendum”) forms part of and is incorporated into the MailSlurp Terms and Conditions (“Terms”) between Pettman OÜ (“MailSlurp”) and the Customer identified in the applicable Order Form.

1. Purpose and Scope

This Addendum sets out a limited number of agreed modifications to the Terms for enterprise customers.

Except as expressly modified in this Addendum:

all Terms remain in full force and effect.

No other changes, additions, or customer-provided terms apply unless agreed in a written amendment signed by an authorised officer of MailSlurp.

2. Order of Precedence

In the event of conflict:

1. This Addendum
2. The Terms
3. Any Order Form or configuration document

No purchase order, procurement portal, or customer terms shall modify this agreement.

3. Termination for Convenience

Either party may terminate the Services for convenience by providing 30 days’ written notice.

Where MailSlurp receives such notice:

• MailSlurp will provide a pro-rata refund of prepaid fees covering the unused portion of the current term
• Refunds exclude taxes, third-party fees, and transaction costs
• No other compensation, damages, or penalties apply

All outstanding amounts incurred prior to termination remain payable.

4. Data Breach Notification

MailSlurp will notify Customer of a confirmed personal data breach affecting Customer Data to the extent required under applicable law.

• Notification timing, scope, and content are governed solely by applicable law
• MailSlurp is not responsible for Customer’s regulatory obligations, reporting, or compliance actions
• No additional contractual obligations are created beyond those required by law

5. Limited Intellectual Property Indemnity

MailSlurp will defend Customer against third-party claims that the core MailSlurp Services, as provided by MailSlurp and used in accordance with the Terms, directly infringe intellectual property rights.

This indemnity:

• excludes claims arising from:
  • Customer data, content, or configurations
  • combinations with third-party systems
  • modifications or misuse of the Services
• is subject to Customer:
  • promptly notifying MailSlurp
  • allowing MailSlurp sole control of defence and settlement

This clause does not expand or modify any limitation of liability.

6. No Service Level Agreement

Customer acknowledges:

• any availability, uptime, or performance references are targets only
• no SLA, service credits, or penalties apply unless separately agreed in writing

7. Support Model

MailSlurp is provided as a self-service, API-first platform.

This Addendum does not create any obligation for:

• dedicated support channels
• ongoing meetings or advisory
• debugging, integration, or embedded engineering services

Support remains limited to general product usage guidance as defined in the Terms.

8. Limitation of Liability

Nothing in this Addendum:

• increases MailSlurp’s liability beyond the limits set out in the Terms
• creates new categories of liability
• overrides exclusions of indirect, consequential, regulatory, or third-party damages

All liability limitations in the Terms remain fully applicable.

9. Governing Law and Jurisdiction

This Addendum is governed by the same law and jurisdiction as the Terms.

10. Entire Agreement (as modified)

The Terms, together with this Addendum and any applicable Order Form, constitute the entire agreement between the parties.

No other statements, communications, or documents modify this agreement unless expressly agreed in writing by MailSlurp.