Last Updated: 2026-01-16 (2c6315156c6eec848118f7c85d8a7c37)
MailSlurp is a trademark, product name, and software service owned and operated by Pettman OÜ.
All references to "MailSlurp", "we", "us", or "our" refer to Pettman OÜ unless expressly stated otherwise.
Defined terms have the meanings set out in this Section. Headings are for convenience only. Definitions in these Terms supersede any conflicting definitions in any other document unless expressly overridden in an amendment signed by MailSlurp.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "you") and the MailSlurp contracting entity identified at acceptance ("MailSlurp", "we", "us", "our").
By creating an account, accessing, or using any MailSlurp services, APIs, software, websites, dashboards, integrations, or related services (collectively, the "Services"), you confirm that:
If you do not agree to these Terms, you must not use the Services. The Services are offered exclusively for business and professional use. You acknowledge that you are not acting as a consumer and that consumer protection laws do not apply except to the minimum extent mandated by law.
Provision of the Services, acceptance of payment, onboarding, continued performance, or silence does not constitute acceptance of any customer terms, purchase orders, procurement portal terms, or other conditions not expressly agreed in a written amendment signed by an authorised officer of MailSlurp.
Nothing in these Terms creates a work-for-hire relationship, joint development, partnership, or agency relationship. Customer has no ownership interest in any improvements, enhancements, or derivatives of the Services, regardless of Customer involvement, feedback, or funding.
These Terms govern all access to and use of the Services unless expressly superseded by a later written agreement signed by an authorised officer of MailSlurp that explicitly overrides specific clauses of these Terms.
All policies referenced in these Terms are incorporated by reference and form part of this agreement, including but not limited to:
In the event of any conflict, these Terms prevail unless expressly stated otherwise.
Order Forms are administrative documents describing commercial terms such as Fees, quantities, and plan selection. No Order Form, purchase order, vendor portal term, or customer procurement term shall modify, override, or add to these Terms unless MailSlurp expressly agrees in a written amendment signed by an authorised officer of MailSlurp that specifically identifies the modified clauses.
No statement, promise, assurance, or agreement made in emails, support communications, chat messages, tickets, calls, or informal correspondence modifies these Terms or creates any obligation unless expressly set out in a written amendment signed by an authorised officer of MailSlurp.
These Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements, representations, or understandings relating to the Services.
No statement, promise, assurance, or agreement made in emails, support communications, chat messages, tickets, calls, or informal correspondence modifies these Terms unless set out in a written amendment signed by an authorised officer of MailSlurp.
MailSlurp's provision of the Services, acceptance of payment, onboarding, or other performance does not constitute acceptance of any customer terms, purchase order terms, portal terms, or supplemental conditions.
MailSlurp, its logos, product names, and service marks are trademarks of MailSlurp. No licence to use MailSlurp trademarks is granted except as expressly authorised in writing.
Customer may not use MailSlurp branding in marketing, press releases, or public statements without prior written consent. MailSlurp may reference Customer name and logo for factual customer listings unless Customer expressly objects in writing.
If Customer purchases, subscribes, or transacts for the Services through a third-party marketplace, cloud provider, or channel partner (including but not limited to AWS Marketplace, Azure Marketplace, Google Cloud Marketplace, or GitHub Marketplace) ("Marketplace Provider"), Customer acknowledges that:
In the event of any conflict or inconsistency between (a) these Terms, (b) any incorporated Policies, and (c) any Order Form or other document, the following order of precedence applies:
Customer terms, purchase order terms, procurement portal terms, or other conditions are of no effect unless expressly incorporated via written amendment executed by an authorised officer of MailSlurp.
Certain components of the Services, such as client libraries, SDKs, and developer tools ("Client Software"), may be made available under separate open-source license terms (e.g., MIT, Apache 2.0). To the extent the terms of such open-source licenses explicitly conflict with these Terms regarding the use or modification of the Client Software code itself, the open-source license terms shall control. For clarity, use of the MailSlurp API and the Service backend remains strictly governed by these Terms.
MailSlurp provides a developer-focused SaaS platform for email, SMS, phone number, testing, automation, analytics, and related services.
The Services are provided:
MailSlurp does not provide regulated services, legal advice, compliance guarantees, or assurances of suitability for any specific regulatory regime.
MailSlurp may provide, operate, maintain, and support the Services using subcontractors, Sub-processors, cloud and telecommunications providers, and Related Service Providers. Any such entities act solely on MailSlurp's behalf and under MailSlurp's instructions. MailSlurp remains the sole contracting party and retains full responsibility for the provision of the Services and compliance with these Terms and the incorporated Policies.
MailSlurp has no obligation to advise, warn, intervene, suspend, or prevent any particular use of the Services, including uses that may be unlawful, risky, or harmful to Customer or third parties.
Any references to availability, uptime, performance, or service levels are stated goals only and do not constitute service level agreements, warranties, or binding commitments. No service credits, refunds, penalties, or other compensation apply for failure to meet any stated targets.
MailSlurp may modify, replace, restrict, or discontinue any feature, functionality, API, integration, or component of the Services at any time, without liability. Continued access to the Services does not guarantee availability of any specific feature.
MailSlurp may modify, replace, or discontinue any part of the Services at any time. Customer has no entitlement to any particular feature, integration, or capability.
You represent, warrant, and agree that:
MailSlurp has no obligation to monitor, validate, or review your use of the Services. Customer is responsible for all use of the Services by its users, agents, contractors, and Affiliates, including any access obtained through Customer credentials or integrations, and all such use is deemed Customer's use.
Responsibility for lawful, compliant, and appropriate use of the Services is non-delegable and cannot be shifted to MailSlurp under any legal theory.
Customer is solely responsible for securing API keys, OAuth tokens, credentials, webhooks, and integrations. Any access obtained using Customer credentials (including stolen, leaked, or misconfigured credentials) is deemed authorised by Customer, and MailSlurp has no liability for resulting access, processing, or disclosure.
You must not use the Services to store, transmit, process, or handle:
Any such use is strictly at your own risk and constitutes a material breach of these Terms.
You represent and warrant that you are not located in, under the control of, or a national or resident of any jurisdiction subject to embargo, sanctions, or trade restrictions imposed by the European Union, United States, or other applicable authorities.
You must not use the Services in violation of export control, sanctions, or trade laws. MailSlurp may suspend or terminate access immediately if compliance concerns arise.
MailSlurp does not initiate, send, originate, control, or determine the content, timing, recipients, or purpose of any communications transmitted through the Services.
You acknowledge and agree that, for the purposes of applicable communications laws including but not limited to the TCPA, CAN-SPAM Act, CASL, and similar regulations, you are the sole sender, initiator, and originator of all messages transmitted using the Services.
You are solely responsible for obtaining, documenting, and maintaining all legally required consents, opt-ins, permissions, and authorisations for any communications sent or received through the Services.
MailSlurp does not verify, manage, or enforce consent status and assumes no responsibility for the existence, scope, or validity of any consent.
Where Customer uses SMS, MMS, voice, or phone number features, Customer is solely responsible for:
MailSlurp may block, filter, throttle, or suspend traffic to comply with provider requirements, legal obligations, or risk controls, without liability.
MailSlurp may comply with any applicable law, regulation, court order, subpoena, or governmental request. MailSlurp is not liable for any disclosure, access, suspension, or action taken in good-faith compliance with such obligations.
Fees, billing cycles, and pricing are defined at the point of purchase or subscription.
All fees are:
MailSlurp may modify pricing, plans, or billing structures at its discretion, subject to applicable notice requirements.
Fees are not contingent on Customer satisfaction, service availability, or dispute resolution. Customer waives any right to suspend payment pending investigation, claim, or dispute.
Overdue amounts may accrue interest at the maximum rate permitted by law. Customer shall reimburse MailSlurp for reasonable collection costs, including legal fees. MailSlurp may suspend Services for nonpayment without liability.
Customer is responsible for all taxes, duties, and governmental charges related to the Services, excluding taxes on MailSlurp net income. If Customer is required to withhold any amount, Customer shall gross up payments so MailSlurp receives the full amount invoiced, unless prohibited by mandatory law.
If MailSlurp incurs fees, penalties, fines, enforcement costs, or increased charges from third party providers arising from Customer's use of the Services, Customer shall reimburse MailSlurp for such amounts on demand.
Customer may not withhold, offset, or set off any amounts due for any reason. Disputes do not suspend payment obligations. Chargebacks constitute a material breach.
MailSlurp may modify, suspend, or discontinue the Services where changes in law, regulation, or enforcement make continued provision unlawful, impracticable, or materially burdensome. MailSlurp is not liable for any resulting impact.
MailSlurp reserves the right to audit Customer's use of the Services to ensure compliance with usage limits, the Fair Use Policy, and the AUP. If MailSlurp determines that Customer's use has exceeded the usage limits of their subscribed plan, Customer agrees to pay for such overages retroactively at 150% of the then-current list price for the excess usage, and MailSlurp may automatically charge the payment method on file.
MailSlurp may, at its sole discretion and without liability:
Termination or suspension may occur for any reason or no reason, including suspected risk, policy breach, legal exposure, operational necessity, or business decision.
No refunds are owed upon termination or suspension.
MailSlurp may suspend or terminate access immediately where continued provision of the Services could create legal, regulatory, insurance, or risk exposure for MailSlurp, regardless of Customer fault.
All intellectual property rights in the Services remain the exclusive property of MailSlurp and its licensors.
You are granted a limited, non-exclusive, non-transferable, revocable right to use the Services in accordance with these Terms.
No rights are granted except as expressly stated. MailSlurp does not warrant that the Services are non-infringing. To the maximum extent permitted by law, MailSlurp disclaims all liability for intellectual property infringement arising from use of the Services.
All right, title, and interest in and to the Services, including all software, APIs, schemas, workflows, configurations, integrations, dashboards, metrics, documentation, internal tools, experimental features, beta features, derivatives, and improvements, are and shall remain the exclusive property of MailSlurp.
Customer receives a limited, revocable, non-exclusive, non-transferable licence to use the Services during the term. No rights are granted by implication, estoppel, or otherwise.
Customer retains ownership of its pre-existing intellectual property. Nothing in these Terms grants MailSlurp ownership of Customer Data itself.
Customer grants MailSlurp a limited, non-exclusive, worldwide licence to host, reproduce, transmit, process, and display Customer Data solely to provide, maintain, secure, support, and (where Customer enables relevant features) improve the Services during the Term, and thereafter only to the extent required for (a) deletion workflows, (b) security incident investigation/mitigation, (c) legal compliance, or (d) dispute resolution. MailSlurp will not use Customer Data to develop or train generalized models or for advertising, except as expressly permitted by the AI Policy and the DPA.
Customer represents that use of Customer Data and any configurations, workflows, prompts, rules, or inputs does not infringe third party rights. MailSlurp does not acquire any customer background IP, but shall not be restricted from using general knowledge, skills, or experience retained in the unaided memory of its personnel.
Any feedback, ideas, feature requests, bug reports, suggestions, or other input provided by Customer is voluntary, non-confidential, and irrevocably assigned to MailSlurp.
MailSlurp may use, implement, commercialise, or modify such input without restriction, attribution, or compensation. Customer waives any moral rights, authorship claims, or rights to injunctive or equitable relief.
To the maximum extent permitted by law:
You assume all risk arising from use of the Services.
To the maximum extent permitted by law, all liability for negligence, negligence to the maximum extent permitted by law, misrepresentation, or failure to exercise reasonable care is excluded.
You acknowledge that you have not relied on any statement, representation, warranty, or promise not expressly set out in these Terms, including statements in marketing materials, documentation, support communications, or sales discussions.
MailSlurp does not act as an advisor, consultant, fiduciary, or agent. Documentation, examples, and support communications are informational only.
MailSlurp has no obligation to detect, prevent, warn, intervene, suspend, or mitigate any particular use of the Services. Customer acknowledges that MailSlurp does not act as a bailee, custodian, or trustee of Customer Data, and no fiduciary or heightened duty of care is created.
Nothing in this Agreement excludes or limits liability for acts of fraud, willful misconduct, negligence to the maximum extent permitted by law, or death/personal injury caused by negligence, or any other liability that cannot be excluded by mandatory law.
Customer acknowledges that the Services are not intended to function as critical infrastructure or a sole dependency and waives any claims based on business interruption, dependency, or system coupling.
MailSlurp does not act as an advisor, consultant, fiduciary, or agent to Customer. Any documentation, examples, guidance, or support communications are informational only.
Customer acknowledges that it has not relied on any statement, representation, forecast, or description not expressly set out in these Terms. No external materials, sales discussions, documentation, or support communications create any warranty or obligation.
MailSlurp is not a custodian or bailee of Customer Data and has no duty to retain, preserve, or return data except to the minimum extent required by mandatory law.
MailSlurp may maintain one or more industry certifications, audits, attestations, or reports (including SOC 2, ISO, or similar frameworks), but makes no representation, warranty, or contractual commitment that the Services, infrastructure, controls, or operations will maintain any particular certification, pass any audit, or conform to any specific framework.
Any certification held by MailSlurp:
Customer agrees that (a) use of the Services does not ensure Customer's compliance with any law, regulation, or framework, and (b) MailSlurp has no obligation to obtain, maintain, or renew any certification unless expressly agreed in a separate written amendment signed by an authorised officer of MailSlurp.
To the maximum extent permitted by law:
These limitations apply regardless of whether MailSlurp was advised of the possibility of damages. The limitations and exclusions in these Terms constitute Customer's sole and exclusive remedy for any claim arising out of or relating to the Services.
Customer acknowledges that Customer Data has no special, unique, or irreplaceable value to MailSlurp and that Customer is responsible for maintaining independent backups.
MailSlurp is not liable for incident response costs, forensic analysis, notification costs, credit monitoring, remediation expenses, internal labour, professional fees, or regulatory engagement costs.
MailSlurp is not liable for non-material damages, emotional distress, reputational harm, loss of goodwill, or alleged loss of control of data.
These limitations constitute Customer's sole and exclusive remedy. Customer waives any right of subrogation against MailSlurp and its insurers.
MailSlurp shall not be liable for loss of chance, loss of opportunity, or speculative economic loss. Without limiting the foregoing, MailSlurp has no liability for any incident caused by or materially contributed to by Customer credential compromise, misconfiguration, insecure integrations, or Customer-side vulnerabilities.
MailSlurp shall not be liable for any fines, penalties, sanctions, enforcement actions, or regulatory consequences imposed on you or any third party arising from your use of the Services. This exclusion applies to statutory damages, liquidated damages, and per-message penalties arising under communications or anti-spam laws.
This exclusion applies to statutory damages to the maximum extent permitted by law, including per-message, per-recipient, per-incident, or liquidated damages regimes.
All claims of any kind, whether arising in contract, tort (including negligence), strict liability, statute, misrepresentation, or otherwise, are subject to the limitations and exclusions set out in this Section unless mandatory law expressly prohibits such limitation.
To the maximum extent permitted by law, Customer waives any right of subrogation against MailSlurp and its insurers.
Customer acknowledges that the limitations of liability reflect a reasonable allocation of risk and form an essential basis of the bargain between the parties.
MailSlurp shall not be liable for incident response costs, forensic analysis, notification costs, remediation expenses, credit monitoring, regulatory engagement costs, internal staffing costs, or professional fees incurred by Customer or any third party, regardless of cause.
This includes internal investigations, board reporting, audit preparation, or customer communications.
MailSlurp shall not be liable for non-material damages, emotional distress, loss of goodwill, reputational harm, or alleged loss of control of personal data, to the maximum extent permitted by law.
No director, officer, employee, contractor, or agent of MailSlurp shall have any personal liability arising from or related to the Services or these Terms.
Notwithstanding any other provision of these Terms, nothing in this agreement excludes or limits liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by negligence; (c) willful misconduct or gross negligence; or (d) any other liability which cannot be excluded or limited by applicable mandatory law.
Notwithstanding anything to the contrary in these Terms, for any Services provided without charge, including but not limited to "Free," "Trial," "Beta," or "Early Access" plans, MailSlurp's total aggregate liability arising out of or relating to these Terms shall be limited to USD $5.00.
All disclaimers, exclusions, limitations of liability, waivers, and remedies in these Terms apply to MailSlurp’s Affiliates, licensors, suppliers, Sub-processors, Related Service Providers, cloud and telecommunications providers, and each of their respective directors, officers, employees, contractors, and agents (“Protected Parties”). Customer agrees not to bring any claim arising out of or relating to the Services against any Protected Party. Any such claim must be brought solely against MailSlurp and is subject to these Terms.
MailSlurp provides no indemnity of any kind, including for intellectual property, security incidents, data protection, or regulatory matters, unless expressly agreed in a written amendment signed by an authorised officer.
You agree to indemnify, defend, and hold harmless MailSlurp from any claims, damages, losses, liabilities, costs, and expenses arising from or related to:
This obligation survives termination. Indemnification obligations include claims arising from investigations, regulatory inquiries, administrative proceedings, or threatened actions, regardless of outcome.
Any confidentiality obligations between the parties, whether arising under these Terms or any separate non-disclosure agreement, shall be subject to the limitations of liability and exclusions in these Terms unless a later written agreement signed by an authorised officer of MailSlurp explicitly states that a specific confidentiality obligation is excluded from the liability cap.
No NDA, customer policy, or procurement term shall create any obligation for MailSlurp to provide injunctive relief, specific performance, or to continue providing the Services.
These Terms are governed by the laws of Estonia, excluding conflict-of-law principles.
You agree to the exclusive jurisdiction of the courts of Estonia, and waive any objection to venue or forum on grounds of inconvenience.
Mandatory statutory rights that cannot be excluded shall apply only to the minimum extent required.
To the maximum extent permitted by law, you agree that any dispute, claim, or proceeding arising out of or relating to the Services or these Terms shall be brought solely on an individual basis.
You waive any right to bring or participate in any class action, collective action, representative action, or private attorney general proceeding against MailSlurp.
To the maximum extent permitted by law, you irrevocably waive any right to a jury trial in any legal proceeding arising out of or relating to the Services or these Terms.
To the maximum extent permitted by law, any request for injunctive or equitable relief against MailSlurp is limited to preventing unauthorised use of MailSlurp intellectual property. No injunctive relief shall require MailSlurp to provide, restore, continue, or modify the Services, preserve data, or disclose confidential security information.
No relief shall require MailSlurp to (a) provide security architecture details, penetration test results, vulnerability data, or confidential control evidence, (b) perform bespoke incident reporting, forensic work, or customer-specific certifications, or (c) restore or reconstruct deleted data.
Customer waives any right to seek relief that would require MailSlurp to continue operating, restoring, or modifying the Services or preserving Customer Data.
To the maximum extent permitted by law, any claim arising out of or relating to the Services or these Terms must be brought within one (1) year after the event giving rise to the claim, otherwise it is permanently barred.
As a condition of these Terms, Customer must notify MailSlurp in writing of any dispute, claim, or loss arising out of or relating to the Services within thirty (30) days of becoming aware of the event giving rise to such claim. Failure to provide such notice shall constitute a waiver of such claim and release MailSlurp from all liability
MailSlurp may modify these Terms at any time.
Material changes require re-acceptance. Continued use after acceptance constitutes binding agreement to the updated Terms.
Acceptance of updated Terms supersedes all prior versions and agreements unless explicitly preserved.
MailSlurp shall not be liable for failure or delay in performance resulting from events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government action, labour disputes, network failures, cloud provider outages, or third-party service interruptions.
Force majeure includes economic impracticability, sudden cost escalation, denial-of-service or abuse events, resource exhaustion, fraud campaigns, and upstream provider restrictions or enforcement.
MailSlurp may make non-material modifications to these Terms or any incorporated Policies at any time without notice, including clerical, typographical, organisational, formatting, or administrative updates, corrections to contact information, corporate details, document structure, or non-substantive clarifications. Such non-material modifications do not alter the parties' rights or obligations and do not require Customer consent or re-acceptance.
These Terms are for the sole benefit of MailSlurp and Customer and do not confer any rights on any third party. No Affiliate, end user, contractor, or other person is a third-party beneficiary and none may assert claims against MailSlurp under these Terms.
Except for Protected Parties solely for purposes of enforcing Sections 9 and 10 (disclaimers and limitation of liability), these Terms confer no rights or remedies on any third party.
Any insurance maintained by MailSlurp is for MailSlurp's benefit only and does not create any rights for Customer or any third party, does not constitute an admission of liability, and does not expand MailSlurp's obligations or liability under these Terms.
Nothing in these Terms shall be construed as an admission of liability, fault, or wrongdoing by MailSlurp, or as a waiver of any legal defence or insurance coverage. MailSlurp does not assume obligations or liabilities that would render its insurance unavailable or uninsurable.
If Customer is a government or public entity, any statutory procurement terms apply only to the minimum extent required by mandatory law and do not expand MailSlurp obligations, warranties, indemnities, audits, or liability beyond these Terms.
This Acceptable Use Policy ("AUP") governs use of the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services"). This AUP is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
Violation of this AUP constitutes a material breach of the Terms and may result in immediate suspension or termination without notice or refund.
You agree to use the Services only in a lawful, authorised, and responsible manner.
You are solely responsible for:
MailSlurp has no obligation to monitor, review, validate, or moderate your use of the Services.
You must not use the Services to store, transmit, process, or otherwise handle any of the following:
Any attempt to circumvent these restrictions is prohibited.
You must not, directly or indirectly:
Use of the Services does not constitute compliance with any anti-spam, marketing, or communications law. Any tools or features that reference opt-outs, headers, or message handling are provided solely for convenience and do not relieve you of legal responsibility.
Failure by MailSlurp to detect, prevent, or act upon prohibited activity does not constitute approval, consent, or waiver.
If Customer uses any part of the Services to send, originate, or facilitate email, SMS, MMS, voice, or other electronic communications, Customer must comply with all applicable laws, regulations, and industry requirements in all relevant jurisdictions, including requirements relating to:
Customer must not use purchased, harvested, rented, or otherwise improperly obtained email addresses or telephone number lists.
MailSlurp provides tools and APIs only. MailSlurp does not determine whether any message is marketing, transactional, or informational, does not manage recipient consent, and does not validate compliance.
Where the Services provide phone numbers or messaging capabilities, those numbers are provisioned and owned by MailSlurp or its telecommunications providers and are provided for testing, QA, and automation within Customer's own applications.
Customer must not use MailSlurp-provisioned phone numbers for:
Customer acknowledges that telecommunications providers impose restrictions (including carrier filtering, registration requirements, and prohibited traffic categories). Certain traffic may be blocked, including short code traffic, and certain automated replies (for example STOP, HELP, UNSUBSCRIBE) may not be deliverable or supported depending on carrier and provider constraints. Customer is solely responsible for designing its use case to comply with applicable law and provider requirements.
The Services are not designed, audited, certified, or warranted for regulated or high-risk use cases.
You must not rely on the Services for:
Any such use is entirely at your own risk and without liability to MailSlurp.
You represent and warrant that:
You agree to indemnify and hold harmless MailSlurp from any claims, damages, losses, liabilities, or expenses arising from:
MailSlurp may, at its sole discretion and without obligation:
MailSlurp is not responsible for detecting or preventing prohibited use and assumes no liability for failure to do so.
Customer is responsible for any enforcement action, suspension, or penalty imposed by upstream providers resulting from Customer's use of the Services.
MailSlurp may impose an administrative fee for excessive abuse, spam, or unauthorized messaging activity, up to USD 299 per incident, in addition to suspension or termination and any other remedies.
Failure by MailSlurp to enforce this AUP does not constitute a waiver of any right or remedy.
MailSlurp may update this AUP at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised policy.
MailSlurp does not classify, label, or determine whether any communication constitutes marketing, transactional, or informational messaging. You agree not to rely on the Services for any such determination.
MailSlurp may act on notices alleging unlawful content, infringement, or abuse. MailSlurp may remove content or suspend accounts at its discretion without liability. Notices may be submitted to the contact details published by MailSlurp. MailSlurp is not obligated to verify allegations or provide advance notice to Customer.
This Fair Use Policy ("Policy") governs usage limits, consumption patterns, and operational constraints applicable to the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions. Abuse or excessive use constitutes a material breach of the Terms.
The Services are provided as a shared, multi-tenant SaaS platform. This Policy exists to:
Fair use determinations are made solely by MailSlurp.
MailSlurp may impose, modify, or enforce limits on usage at any time, including but not limited to:
Limits may apply regardless of plan, pricing tier, or historical usage.
Use of the Services is considered abusive or excessive if, in MailSlurp's sole determination, it:
No quantitative thresholds are guaranteed or implied.
Payment of Fees does not entitle Customer to any specific level of throughput, storage, capacity, or performance. Resource allocation is controlled by MailSlurp.
MailSlurp may, at its sole discretion and without notice:
Enforcement actions may be immediate and are not subject to appeal.
MailSlurp may also reclassify usage, apply additional charges, or require plan changes where use exceeds what MailSlurp considers fair or reasonable.
This Policy does not create any obligation to:
No usage entitlement exists beyond what MailSlurp elects to provide at any time.
Enforcement of this Policy does not entitle you to:
All fees remain payable and non-refundable.
MailSlurp may monitor usage patterns, metrics, and system behaviour for the purpose of enforcing this Policy.
MailSlurp is under no obligation to detect abuse or notify you prior to enforcement.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.
This Termination and Suspension Policy ("Policy") governs MailSlurp's rights to suspend, restrict, or terminate access to the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
Termination or suspension may occur without breach or fault by Customer and shall not be deemed wrongful, punitive, or a breach of contract.
MailSlurp may suspend, restrict, or terminate your access to the Services at any time, immediately, and at its sole discretion.
Suspension or termination may occur:
MailSlurp has no obligation to provide notice, warning, justification, or opportunity to cure.
Enforcement actions may include, without limitation:
MailSlurp may take different enforcement actions against different users in similar circumstances.
Upon suspension or termination:
You are solely responsible for maintaining independent backups and data continuity.
You may terminate your account at any time by ceasing use of the Services or through available account controls.
Termination by you:
To the maximum extent permitted by law, MailSlurp shall not be liable for any loss, damage, or harm arising from or related to suspension or termination, including:
Suspension or termination is deemed a permitted contractual remedy, not a breach. Suspension or termination may occur without fault by Customer and shall not be deemed wrongful, punitive, or a breach.
The following provisions survive suspension or termination:
Failure or delay by MailSlurp in exercising any right under this Policy does not constitute a waiver of that right.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.
This Refund Policy ("Policy") governs all refunds, credits, reversals, and payment adjustments in connection with the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
All fees paid to MailSlurp are final and non-refundable.
You acknowledge and agree that:
Any refund, credit, or adjustment is provided solely at MailSlurp's discretion.
MailSlurp is under no obligation to issue refunds under any circumstances, including but not limited to:
Any discretionary refund does not create precedent or obligation for future refunds.
No refunds, credits, or compensation are provided for:
You are solely responsible for implementing redundancy, backups, and failover mechanisms.
Unauthorised chargebacks, payment reversals, or disputes may result in immediate suspension or termination.
MailSlurp reserves the right to:
Customer agrees that chargebacks constitute a material breach of the Terms.
Refunds, where issued at MailSlurp's discretion, exclude:
MailSlurp is not responsible for currency conversion differences or bank fees.
Nothing in this Policy excludes mandatory consumer rights that cannot be waived under applicable law.
Any such rights apply only to the minimum extent required and do not expand MailSlurp's obligations beyond what is strictly mandated.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.
This Privacy Policy ("Policy") describes how MailSlurp collects, uses, processes, and discloses personal data in connection with the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions and must be read in conjunction with the Data Processing Addendum where applicable.
MailSlurp primarily operates as a data processor on behalf of its customers.
Customers determine the purposes and means of processing any personal data submitted to the Services. Customers are the data controllers for such data.
MailSlurp acts as a data controller only with respect to limited account, billing, and operational data required to provide and manage the Services.
Nothing in the Services or these Policies creates joint controllership, shared decision-making, or common purposes of processing.
MailSlurp may process the following categories of data:
MailSlurp does not intentionally review, analyse, or use customer message content except as required to provide the Services or as instructed by the customer.
Where MailSlurp acts as a controller, personal data is processed on the basis of:
Where MailSlurp acts as a processor, processing is performed solely on documented customer instructions.
MailSlurp uses cookies and similar technologies for authentication, security, analytics, and marketing purposes.
Analytics and tracking tools may include first-party and third-party services. Data collected may be transferred to and processed in jurisdictions outside your own.
You are responsible for providing any required notices or obtaining consents from end users in relation to your use of the Services.
MailSlurp may share data with:
MailSlurp does not sell customer message content.
Third-party services are governed by their own terms and privacy policies.
MailSlurp operates globally and may process data in multiple jurisdictions.
Where required, appropriate safeguards are implemented for international data transfers, including standard contractual clauses or equivalent mechanisms.
Where MailSlurp offers the ability to select a processing region, such selection applies only to email message content as defined in the Data Processing Addendum. All other categories of data, including but not limited to account data, metadata, analytics, telemetry, AI-processed data, and operational logs, may be processed in any jurisdiction where MailSlurp or its service providers operate, including the United States, regardless of any regional selection.
Regional selection is a technical preference and does not guarantee data residency, sovereignty, or compliance with any specific legal requirement.
MailSlurp retains personal data only for as long as necessary for the purposes described in this Policy or as required by law.
Customer-submitted data may be deleted, disabled, or lost due to service operation, suspension, termination, or technical failure.
MailSlurp does not guarantee data retention or availability.
MailSlurp implements reasonable technical and organisational measures to protect personal data.
No system is completely secure. MailSlurp does not guarantee prevention of unauthorised access, data loss, or breaches.
Customers remain responsible for assessing whether the Services meet their security requirements.
Where MailSlurp acts as a controller, data subjects may have rights under applicable data protection laws.
Where MailSlurp acts as a processor, requests must be directed to the relevant customer acting as controller.
MailSlurp may require verification before responding to requests and may decline requests where permitted by law.
MailSlurp may charge reasonable fees or decline requests that are manifestly unfounded, excessive, repetitive, or technically infeasible, as permitted by applicable data protection law.
The Services are not intended for use by children. MailSlurp does not knowingly collect personal data from children.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.
Privacy-related enquiries may be directed to the contact details published by MailSlurp or contact@mailslurp.dev.
Customer is the data controller. Nothing in the Services creates joint controllership, shared decision-making, or common purposes of processing.
MailSlurp may refuse or charge reasonable fees for data subject requests that are excessive, repetitive, or technically infeasible, as permitted by applicable law.
If Customer connects a Google account (including Gmail / Google Workspace) to the Services, MailSlurp's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy (including the Limited Use requirements).
MailSlurp requests and uses only the minimum OAuth scopes necessary to provide the Gmail integration features invoked by Customer. Typical scopes include:
MailSlurp reads or writes Gmail data only when Customer explicitly invokes the relevant feature (for example viewing or fetching a message or initiating a send).
MailSlurp may cache limited Gmail metadata (such as message envelope fields and small preview snippets) solely to provide the integration. Message bodies and attachment binaries are not retained beyond what is necessary to fulfil the specific Customer request and may be purged shortly thereafter.
When Customer disconnects the Gmail integration, deletes the linked inbox, or revokes Google access, MailSlurp will delete cached Gmail content within a reasonable period as part of operational processes.
MailSlurp does not sell Gmail content. MailSlurp does not use Gmail content for advertising.
MailSlurp does not use data obtained through Google Workspace APIs (including Gmail OAuth data) to develop, improve, or train generalized (non-user-specific) AI or ML models. If Customer elects to use optional AI features, any transfer of Customer-selected content to an AI provider occurs only when Customer explicitly invokes the feature and is governed by the AI Policy and the Third Party Policy.
This Data Processing Addendum ("DPA") forms part of the MailSlurp Terms and Conditions and applies where MailSlurp processes personal data on behalf of a customer in the course of providing the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This DPA is intended to satisfy applicable data protection requirements, including the GDPR, while allocating responsibility and risk to the customer to the maximum extent permitted by law.
For customer-submitted data processed through the Services:
For limited account, billing, and operational data, MailSlurp acts as a data controller as described in the Privacy Policy.
Nothing in this DPA creates joint controllership.
MailSlurp processes personal data only to the extent necessary to provide, maintain, and secure the Services and only in accordance with documented customer instructions, including those set out in the Terms, this DPA, and the customer's use of the Services.
Processing activities may include collection, storage, transmission, analysis, transformation, and deletion.
Processing may be performed by MailSlurp directly or by authorised Sub-processors and Related Service Providers acting solely on MailSlurp's documented instructions and for the purposes of providing, maintaining, securing, and supporting the Services.
The customer instructs MailSlurp to process personal data by submitting data to the Services.
The customer represents and warrants that:
MailSlurp has no obligation to verify the lawfulness of customer instructions.
The customer expressly acknowledges and agrees that, as of the effective date of this DPA:
The customer explicitly consents to such transfers.
MailSlurp reserves the right to process data in additional jurisdictions, including the European Union or other regions, in the future without requiring amendment to this DPA, provided appropriate safeguards are applied where required by law.
Customer waives any objection to data localisation, residency, or sovereignty requirements except where mandatory law expressly prohibits such waiver.
Where the GDPR applies and Customer transfers personal data to MailSlurp in a jurisdiction not subject to an adequacy decision, the parties agree that the EU Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914), Module Two (Controller to Processor), are incorporated by reference and deemed executed, with Customer as "data exporter" and MailSlurp as "data importer". Where the UK GDPR applies, the UK Addendum to the EU SCCs is incorporated. The Annexes may be completed by reference to the Services, Documentation, Sub-processor Policy, and Security measures described in the Security and Availability Disclaimer, and are deemed updated as those materials change.
Customer Data may be accessed, stored, or otherwise processed by authorised Sub-processors or Related Service Providers located in jurisdictions outside the Customer's own, including New Zealand. Where such processing constitutes an international transfer under applicable data protection law, such transfer is governed by the Standard Contractual Clauses incorporated under this DPA and any applicable addenda.
MailSlurp may offer Customer the ability to select a geographic region for certain processing activities ("Regional Selection"). Where Regional Selection is available:
(a) Scope of Regional Selection. Regional Selection applies solely to the processing and storage of inbound and outbound email message content transmitted via SMTP, including raw message bodies and inline content ("Message Content"). Regional Selection does not apply to, and Customer expressly acknowledges that the following may be processed, stored, cached, replicated, or accessed in any jurisdiction where MailSlurp or its service providers operate, including but not limited to the United States:
(b) Customer Sole Responsibility. Customer is solely responsible for:
MailSlurp does not advise on, validate, or guarantee the suitability of any region for any purpose.
(c) No Guarantee of Exclusive or Isolated Processing. Regional Selection indicates a preference for primary storage and processing location of Message Content only. Customer acknowledges and agrees that:
Message Content may be cached, replicated, backed up, or temporarily processed in other jurisdictions for operational, performance, redundancy, disaster recovery, security, or technical reasons access to Message Content by MailSlurp personnel, automated systems, or sub-processors may occur from any jurisdiction routing, delivery, and transmission of Message Content necessarily involves processing in intermediate jurisdictions outside Customer's selected region MailSlurp infrastructure, APIs, control planes, and management systems may operate in jurisdictions different from the selected region
(d) Third-Party and AI Processing. Regardless of Regional Selection, any data submitted to AI features, third-party integrations, external APIs, or ancillary services may be processed in any jurisdiction, including the United States. Customer's use of such features constitutes express consent to such processing.
(e) Infrastructure Flexibility. MailSlurp reserves the right to modify, relocate, consolidate, or restructure its infrastructure, data stores, processing locations, and sub-processors at any time. Such changes do not require amendment to these Terms or notice to Customer, provided MailSlurp maintains compliance with applicable data protection law. Customer waives any claim arising from infrastructure changes that do not materially reduce the scope of Regional Selection as defined in this Section.
(f) No Liability. To the maximum extent permitted by law, MailSlurp disclaims all liability arising from or related to:
(g) Regional Selection Is Not a Compliance Solution. Regional Selection is provided as a technical configuration option only. It does not constitute:
Customer remains solely responsible for determining whether use of the Services (with or without Regional Selection) meets Customer's legal, regulatory, and contractual obligations.
Where Customer does not select a region, or where Regional Selection is not available for a particular feature or data type, data is processed and stored in MailSlurp's default infrastructure location, which is currently the United States. MailSlurp may change its default processing location at any time without notice.
Customer waives, to the maximum extent permitted by law, any claim, right, or cause of action arising from or related to:
processing of data outside Customer's jurisdiction or selected region as permitted under these Terms alleged non-compliance with data residency, data sovereignty, or data localisation requirements regulatory or contractual penalties arising from data location
This waiver does not apply where mandatory law expressly prohibits such waiver and no contractual derogation is permitted.
The customer authorises MailSlurp to engage sub-processors to provide the Services, including infrastructure, hosting, analytics, communications, and support providers.
MailSlurp may add, replace, or remove sub-processors at its discretion.
A current list of categories of sub-processors is made available via documentation or policy references.
MailSlurp remains responsible for sub-processors to the extent required by applicable law.
MailSlurp shall maintain a current list of Sub-processors. MailSlurp will provide notice of updates to this list (e.g., via email, in-application notification, or website update) at least fourteen (14) days prior to engaging a new Sub-processor. Customer may object to such changes on reasonable data protection grounds within this notice period. If the parties cannot resolve the objection, Customer's sole remedy is to terminate the Services.
The Customer acknowledges and agrees that Sub-processors may include Related Service Providers that operate infrastructure or provide internal technical or operational services on MailSlurp's behalf. Such entities act solely under MailSlurp's instructions, have no independent rights to Customer Data, and do not act as controllers in respect of Customer Data. Without limitation, such Related Service Providers may include Pettman Consulting Limited (New Zealand).
MailSlurp implements reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, or disclosure.
The customer acknowledges that no system is completely secure and that MailSlurp does not guarantee the prevention of all security incidents.
MailSlurp will notify the customer of a personal data breach affecting customer data where required by applicable law.
Notification may be delayed, limited, or withheld where permitted by law or required to comply with legal or law enforcement obligations.
MailSlurp is not responsible for the customers regulatory reporting obligations.
Any breach notification timing obligations are governed solely by applicable law and not by customer preference, questionnaires, or internal policies unless expressly agreed in a signed written amendment.
MailSlurp will provide reasonable assistance, taking into account the nature of processing, to enable the customer to comply with its obligations under applicable data protection laws.
Such assistance may be subject to fees and technical limitations.
MailSlurp is not responsible for determining the customers compliance obligations.
Assistance is provided on a best-effort basis, may be subject to fees, and does not include legal advice or guarantees of compliance outcomes.
MailSlurp does not guarantee that use of the Services will result in compliance with GDPR or any data protection law. Determining compliance obligations remains the sole responsibility of the Customer.
Where MailSlurp receives a data subject request relating to customer data, MailSlurp may redirect the request to the customer.
MailSlurp will not respond directly unless required by law.
The customer is solely responsible for responding to data subject requests.
Upon termination of the Services, MailSlurp may delete customer data in accordance with its operational practices.
MailSlurp has no obligation to retain, return, or export data unless required by mandatory law or expressly agreed in writing.
Data may be irreversibly deleted. Any data portability or export is limited to what is technically feasible and required by applicable law and does not include custom formats, transformations, or historical reconstructions.
The customer waives any right to audit MailSlurp except where such right cannot be excluded by mandatory law.
Any legally required audit must:
MailSlurp may satisfy audit obligations through written responses, certifications, or third party reports.
Audits may not be used to assess security posture, competitive practices, or internal controls beyond what is strictly required by law.
Liability under this DPA is subject to the limitations and exclusions set out in the Terms.
This DPA does not create any separate or additional liability caps.
To the extent permitted by applicable law, MailSlurp shall be liable only for damage directly caused by its own breach of this DPA and only to the extent it is responsible for the event giving rise to the damage.
This DPA is governed by the same law and jurisdiction as the Terms and Conditions.
In the event of conflict, the Terms and Conditions prevail over this DPA unless mandatory law requires otherwise.
To the extent permitted by law, MailSlurp is liable only for damage directly caused by its breach of this DPA and only to the extent it is responsible for the event giving rise to the damage.
Data portability or export is limited to what is technically feasible and required by applicable law and does not include custom formats, transformations, or reconstruction.
Compliance assistance is provided on a best-effort basis, may be subject to fees, and does not include legal advice or guarantees of compliance outcomes.
This Third Party Services and Sub-processors Policy ("Policy") describes MailSlurp's use of third-party services, platforms, APIs, and vendors in connection with the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
The Services rely on third party providers for infrastructure, communications, analytics, payments, monitoring, support, and related functionality.
Such providers may include, without limitation, cloud hosting providers, email and messaging platforms, telecommunications providers, analytics and tracking services, payment processors, identity providers, AI and machine learning services, and developer tooling platforms.
MailSlurp may integrate with, depend on, or interoperate with third party services to deliver the Services.
The Services may integrate with or depend on providers such as:
Customer is solely responsible for complying with the applicable provider terms, acceptable use policies, and carrier or platform requirements.
Provider enforcement actions (including suspension, filtering, policy blocks, registration requirements, or traffic restrictions) may affect Customer use of the Services. MailSlurp may suspend or restrict Customer access to comply with provider requirements. Any provider-imposed fees, penalties, or enforcement costs arising from Customer traffic may be passed through to Customer as described in the Terms.
MailSlurp does not own, operate, or control third party services.
MailSlurp does not guarantee the availability, performance, security, accuracy, legality, or compliance of any third party service.
Any failure, outage, degradation, suspension, termination, or change by a third party service may affect the Services.
MailSlurp is not responsible or liable for acts, omissions, failures, or policies of third party services.
Your use of the Services may be subject to third party terms, acceptable use policies, or contractual restrictions imposed by third party providers.
You are solely responsible for reviewing, understanding, and complying with all applicable third party terms.
MailSlurp makes no representation that the Services comply with any specific third party terms on your behalf.
MailSlurp may engage sub-processors to process personal data on behalf of customers as described in the Data Processing Addendum.
Sub-processors may be added, removed, or replaced at any time.
MailSlurp is not required to provide advance notice of sub-processor changes unless required by mandatory law.
Customer data may be transmitted to, processed by, or stored with third party services as necessary to provide the Services.
Such processing may occur in jurisdictions outside your own, including the United States.
You expressly consent to such processing and transfers as part of your use of the Services.
References to third party services do not constitute endorsement, partnership, or agency.
MailSlurp does not warrant or guarantee any third party product or service.
MailSlurp may modify, replace, or discontinue integrations with third party services at any time.
MailSlurp is not responsible for customer reliance on any particular integration or third party dependency.
To the maximum extent permitted by law, MailSlurp disclaims all liability arising from or related to third party services, including:
Any claims relating to third party services must be brought directly against the relevant provider.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.
MailSlurp may suspend or terminate access to comply with third party provider requirements. MailSlurp is not liable for provider enforcement actions, and related costs may be passed through to Customer.
Third-party services, sub-processors, and integrations may process data in any jurisdiction. Regional Selection does not apply to data processed by third parties. Customer is responsible for reviewing third-party terms and privacy policies.
This Security and Availability Disclaimer ("Disclaimer") applies to the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Disclaimer is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
MailSlurp implements reasonable technical and organisational measures intended to protect the Services and data processed within them.
However, you acknowledge and agree that:
MailSlurp makes no representation or warranty that the Services are secure, breach-free, or resistant to attack.
Any reference to security practices, controls, or frameworks does not constitute a guarantee, warranty, or commitment to maintain any specific control set or certification. Security measures may change over time.
The Services are provided on an as-is and as-available basis.
MailSlurp does not guarantee:
Outages, interruptions, slowdowns, and service degradation may occur at any time.
No service level agreement, uptime commitment, or availability guarantee applies unless expressly agreed in a written amendment signed by an authorised officer of MailSlurp.
You acknowledge and agree that:
This includes accidental deletion, corruption, or overwriting of data by MailSlurp, its personnel, or automated systems. You are solely responsible for maintaining independent backups and redundancy.
Security incidents may occur as a result of cyber attacks, software defects, configuration errors, human error, third party failures, or other causes.
MailSlurp is not responsible for:
Any notification obligations are governed solely by applicable law and the Data Processing Addendum.
MailSlurp is not liable for any fraud, phishing, impersonation, extortion, social engineering, or other cybercrime conducted using or facilitated through Customer accounts, data, or communications.
MailSlurp is not responsible for regulatory fines, reporting obligations, penalties, or enforcement actions arising from a security incident.
MailSlurp is not liable for incident response costs, forensic analysis, notification costs, remediation expenses, internal staffing costs, or professional fees arising from a security incident.
You are solely responsible for:
The Services are not designed or warranted for high-risk, mission-critical, or regulated environments.
You agree that you do not rely on the Services as a primary or exclusive security control.
MailSlurp does not provide intrusion detection, guaranteed monitoring, or security assurance services.
You must not rely on the Services for meeting statutory, contractual, or regulatory deadlines.
To the maximum extent permitted by law, MailSlurp disclaims all liability for losses arising from:
All liability remains subject to the limitations set out in the Terms and Conditions. This includes failures or disruptions in your production systems, deployment pipelines, testing environments, or downstream infrastructure.
MailSlurp may update this Disclaimer at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Disclaimer.
MailSlurp makes no representation or warranty regarding the security, availability, or compliance posture of any specific regional infrastructure. Regional Selection does not guarantee enhanced security, improved availability, or regulatory compliance. All disclaimers in this Section apply equally regardless of selected region.
This AI and Automated Processing Policy ("Policy") governs all artificial intelligence, machine learning, automated analysis, transformation, extraction, or inference features provided by MailSlurp as part of the MailSlurp services, APIs, software, dashboards, integrations, and related systems (collectively, the "Services").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
The Services may include optional AI-assisted or automated features, including but not limited to content analysis, extraction, classification, summarisation, transformation, or inference.
AI features may rely on third party models, services, or providers.
AI features are experimental, probabilistic, and inherently error-prone.
MailSlurp makes no representation or warranty that AI-generated or automated outputs are:
Outputs may be incorrect, misleading, incomplete, inconsistent, or biased.
You acknowledge that AI outputs are generated without human review or verification.
AI features are not a substitute for professional judgment.
You must not rely on AI-generated outputs for:
You are solely responsible for reviewing, validating, and determining the suitability of any output.
You are solely responsible for:
MailSlurp has no responsibility for how outputs are used or relied upon.
As between the parties, and to the extent permitted by applicable law, Customer retains ownership rights in the inputs and owns the outputs generated by the AI features. MailSlurp assigns to Customer any right, title, and interest it may have in such outputs. This assignment does not limit the disclaimers in Section 10.2: Customer owns the output "as-is," with all its potential flaws, errors, or infringing content.
Data submitted to AI features may be transmitted to and processed by third party AI or machine learning service providers.
Processing may occur in jurisdictions outside your own, including the United States.
By using AI features, you expressly consent to such processing and transfers.
MailSlurp does not guarantee confidentiality, retention, or isolation of AI inputs or outputs beyond what is required by applicable law.
MailSlurp makes no representations regarding whether AI inputs or outputs are retained, logged, or used for model improvement by MailSlurp or third party providers, except as required by applicable law.
You are responsible for ensuring you have all rights and consents required for such processing.
All data submitted to AI features is processed in MailSlurp's default AI processing infrastructure, which may be located in the United States or other jurisdictions. AI processing location is not affected by any Regional Selection made by Customer for email message content. By using AI features, Customer expressly consents to processing in any jurisdiction where MailSlurp or its AI service providers operate.
AI features may be modified, limited, suspended, or discontinued at any time.
MailSlurp does not guarantee:
Changes may occur without notice.
You must not use AI features:
Misuse of AI features constitutes a material breach of the Terms.
To the maximum extent permitted by law, MailSlurp disclaims all liability arising from or related to AI features, including:
All liability remains subject to the limitations set out in the Terms and Conditions.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.
This Change, Versioning, and Acceptance Policy ("Policy") governs how MailSlurp updates, versions, and enforces acceptance of its Terms and Conditions and all incorporated policies (collectively, the "Legal Terms").
This Policy is incorporated by reference into the MailSlurp Terms and Conditions and forms a binding part of the agreement between you and MailSlurp.
All Legal Terms are versioned and identified by an effective date and or cryptographic hash.
Each version constitutes a distinct and binding legal agreement upon acceptance.
MailSlurp may maintain historical versions for reference, but only the currently effective version governs use of the Services.
MailSlurp may modify, update, replace, or restructure any Legal Terms at any time, at its sole discretion.
Changes may include, without limitation:
MailSlurp has no obligation to maintain consistency with prior versions.
Where MailSlurp determines that changes are material, acceptance of the updated Legal Terms is required to continue using the Services.
Acceptance may be obtained through:
Failure to accept updated Legal Terms may result in suspension or termination of access.
Acceptance of updated Legal Terms:
This applies even where prior agreements were custom or negotiated, unless a later written agreement explicitly and expressly states otherwise.
This supersession applies regardless of whether prior agreements were executed electronically, via procurement portals, or through customer-generated documents.
Acceptance of updated Legal Terms supersedes all prior agreements, NDAs, DPAs, side letters, order forms, or amendments relating to the Services, whether written or oral. Customer intentionally and knowingly waives any right or requirement under such prior agreements that amendments must be in writing or manually signed. This electronic acceptance shall constitute a valid and binding amendment superseding such prior terms, notwithstanding any "entire agreement" or "no amendment" clause to the contrary in the prior agreement.
You acknowledge and agree that:
Where permitted by applicable law, continued use of the Services after notice of updated Legal Terms constitutes acceptance of those terms.
You are responsible for reviewing Legal Terms and monitoring for changes.
If you do not agree to updated Legal Terms, your sole remedy is to cease using the Services.
MailSlurp has no obligation to provide refunds, credits, or continued access based on rejection of changes.
You acknowledge that changes may include removal of features, modification of pricing models, or restructuring of plans, and that your sole remedy is to cease use of the Services.
In the event of conflict between versions, the most recent accepted version controls.
In the event of conflict between policies, the Terms and Conditions prevail unless expressly stated otherwise.
Failure by MailSlurp to enforce acceptance or versioning requirements does not constitute a waiver of any right.
MailSlurp may update this Policy at any time. Continued use of the Services after acceptance of an updated version constitutes agreement to the revised Policy.